The 2019 Ram 1500 is affected by two primary safety recalls: a transfer case issue where an internal fault or control module glitch can shift four-wheel-drive trucks into neutral ( NHTSA Campaign 23V-265, FCA Campaign W06, and FCA Recall 30A), and a tailgate latch issue where misaligned strikers allow the tailgate to unlatch unexpectedly while driving ( FCA Campaign ZB8). Authorized Chrysler Dodge Jeep Ram dealerships handle both recall repairs at no cost to vehicle owners.
Safety recall notices ensure that factory-identified mechanical or electronic issues are corrected before they cause performance failures on the road. For 2019 Ram 1500 owners who tow recreational trailers or haul heavy cargo around Onsted, an unexpected shift into neutral or an unlatched tailgate carrying equipment creates real safety hazards. The transfer case recall addresses a condition where the vehicle can lose power to the drive wheels while in motion or roll away when parked if the electronic parking brake is not engaged.
The second major recall campaign focuses on the tailgate assembly. In affected trucks, the alignment between the bed striker and the power locking latch mechanism can fail to hold securely over time, causing the tailgate to drop open without driver intervention. Because open safety recall repairs are fully funded by the manufacturer regardless of vehicle age or mileage, staying informed about your truck's recall status keeps your vehicle operating safely. Truck owners can verify their vehicle identification number (VIN) using official lookup tools or by reaching out to our service team at (517) 456-6555 or visiting our dealership address at 1111 W Michigan Ave.
Table of Contents
- What Causes the Ram 1500 Transfer Case Recall and How Is It Repaired?
- Which 2019 Ram 1500 Trims Are Affected by the Tailgate Latch Recall?
- How Do Reliability Reports Compare Between the 2019 Ram 1500 and Chevrolet Silverado 1500?
- Do Open Recalls Lower the Resale Value of a 2019 Ram 1500?
- Frequently Asked Questions About 2019 Ram 1500 Safety Recalls
- Schedule Certified Ram 1500 Recall Service
What Causes the Ram 1500 Transfer Case Recall and How Is It Repaired?
The Ram 1500 transfer case recall stems from a software anomaly inside the Transfer Case Control Module (TCCM) and, in select early production builds, an incorrectly installed internal transfer-case gear that can cause the vehicle to shift into neutral without input.
When the transfer case unexpectedly shifts into neutral, power transmission between the TorqueFlite eight-speed automatic transmission and the driveshafts is interrupted. If this occurs while driving, the truck loses engine propulsion, leaving the driver relying solely on momentum and friction braking. If it occurs while parked without setting the parking brake, the transmission's mechanical Park pawl cannot hold the vehicle, creating a potential rollaway risk.
2019 Ram 1500 SAFETY RECALL OVERVIEW
| Recall Campaign | Primary Component | Authorized Dealer Remedy |
|---|---|---|
| NHTSA 23V-265 / FCA 30A | Transfer Case Control | Flash update TCCM software or |
| / FCA W06 | Module (TCCM) | replace assembly (Free) |
| FCA ZB8 | Tailgate Striker | Inspect & realign bed striker |
| Alignment | latch assembly (Free) |
To resolve this issue, factory-trained technicians connect the vehicle to diagnostic equipment and update the Transfer Case Control Module software. This calibration patch prevents the module from executing unintended neutral shifts and ensures the electronic park lockout logic functions as designed. In cases where hardware inspection indicates mechanical gear misalignment, technicians replace the complete transfer case unit.
Our service department relies on genuine Mopar parts and factory-approved diagnostic tools to complete every service campaign according to strict manufacturer standards. Owners can easily schedule service online to reserve a dedicated service slot and minimize downtime.
Which 2019 Ram 1500 Trims Are Affected by the Tailgate Latch Recall?
The tailgate latch recall affects 2019 Ram 1500 model year trucks equipped with power locking tailgates across trim levels including the Tradesman, Big Horn, Laramie, Rebel, Longhorn, and Limited.
TAILGATE LATCH RECALL COMPONENT & REMEDY DETAILS
| Affected Trim Levels | Tradesman, Big Horn, Laramie, Rebel, |
|---|---|
| Longhorn, Limited (with power locks) | |
| Failure Mechanism | Misaligned bed striker prevents full latch catch |
| --- | --- |
| --- | --- |
| Dashboard Alert Feature | Instrument cluster displays unlatched gate symbol |
| Service Remedy | Inspection and manual striker plate adjustment |
During production, certain tailgate bed strikers were installed out of exact alignment with the power latch mechanism. Over time, road vibration and tailgate usage can cause the latch to slip past the striker, allowing the tailgate to swing open unexpectedly while the truck is in motion. Unsecured cargo in the pickup bed—such as tools, construction materials, or outdoor gear—can spill onto the roadway, creating a hazard for following traffic.
The repair process for campaign FCA Campaign ZB8 involves inspecting the alignment geometry between the bed striker plate and the latch mechanism on both sides of the tailgate. Technicians loosen the mounting hardware, reposition the strikers to the precise factory tolerance, and torque the fasteners to specification. If the latch mechanism shows physical wear or damage from misaligned engagement, the dealer replaces the latch components free of charge.
Drivers considering upgrading their truck or researching the full range of full-size capability can explore our new Ram 1500 lineup to see how modern tailgate dampening and multi-function tailgate technology have evolved.
How Do Reliability Reports Compare Between the 2019 Ram 1500 and Chevrolet Silverado 1500?
Owner reliability reports rate the 2019 Ram 1500 above the 2019 Chevrolet Silverado 1500 for ride comfort, interior craftsmanship, and cabin quietness, while both full-size trucks demonstrate competitive long-term powertrain reliability when routinely serviced.
2019 Ram 1500 VS. 2019 Chevrolet SILVERADO 1500 COMPARISON
| Feature / Metric | 2019 Ram 1500 | 2019 Chevrolet Silverado |
|---|---|---|
| Rear Suspension Type | Five-link coil spring | Traditional leaf spring |
| (or 4-Corner Air) | ||
| Maximum Towing Capacity | Up to 12,750 lbs | Up to 12,200 lbs |
| --- | --- | --- |
| --- | --- | --- |
| Maximum Payload Capacity | Up to 2,320 lbs | Up to 2,250 lbs |
| Infotainment Screen | Available 12-inch screen | 8-inch screen |
| Transmission | TorqueFlite 8-speed auto | 8-speed or 10-speed auto |
When evaluating the 2019 model year redesigns, drivers comparing the two trucks notice immediate differences in chassis engineering and daily livability. The 2019 Ram 1500 replaced traditional leaf springs with a multi-link rear coil-spring suspension, with an optional 4-Corner Air Suspension system that adjusts ride height automatically. This design absorbs harsh pavement impacts far better than the Silverado's leaf-spring setup, particularly on unpaved rural roads around Michigan Center or rough highway commutes toward Jackson.
In terms of working specs, the 2019 Ram 1500 delivers a maximum towing capacity of up to 12,750 lbs and a maximum payload capacity of up to 2,320 lbs when properly equipped with the 5.7L HEMI V8 engine. By comparison, a similarly configured 2019 Chevrolet Silverado 1500 maxes out at 12,200 lbs of towing capacity and 2,250 lbs of payload capacity.
Inside the cabin, the Ram 1500 introduced an available 12-inch Uconnect touchscreen infotainment system with split-screen capability, outpacing the Silverado's 8-inch display in technology integration and driver-assist usability. Both trucks carry a 3-year/36,000-mile basic warranty and a 5-year/60,000-mile powertrain warranty.
Truck buyers interested in experiencing this refined cabin architecture can check out our available new Ram 1500 Big Horn Crew Cab 4x4 models to evaluate standard features and seating configurations firsthand.
Do Open Recalls Lower the Resale Value of a 2019 Ram 1500?
Open safety recalls do not permanently diminish the trade-in or resale value of a 2019 Ram 1500, provided the owner has the required factory repairs performed by an authorized dealership before listing or trading the vehicle.
Uncompleted recall notices appear on vehicle history reports, such as Carfax or AutoCheck, and can temporarily flag a vehicle during private sales or dealership appraisals. Vehicle buyers and professional appraisers routinely request proof of completed recall service to ensure the truck meets safety standards before final valuation. Once an authorized dealer completes the repair and updates the manufacturer database, the recall status transitions from open to completed, removing any negative impact on trade-in value.
Neglecting open safety campaigns can cause indirect financial loss through accelerated mechanical wear or cargo damage. Resolving transfer case and tailgate safety recalls promptly preserves the overall condition of your pickup bed, drivetrain components, and electrical modules. Keeping documented service records from an authorized dealer gives prospective buyers complete confidence in the truck's maintenance history, protecting its long-term market value.
Frequently Asked Questions About 2019 Ram 1500 Safety Recalls
Q: Does an unlatched tailgate trigger a warning notification on the Ram 1500 dashboard?
Yes, 2019 Ram 1500 trucks feature an instrument cluster display notification that alerts the driver when the tailgate becomes unlatched. If the tailgate striker alignment slips while driving, an audible chime and visual warning pop up on the digital driver display to notify you before cargo shifts out of the pickup bed.
Q: How long does the Ram 1500 transfer case recall software update take?
The Transfer Case Control Module software flash update takes under one hour to perform in the service bay. Overall visit time can vary depending on shop scheduling and whether your truck requires additional recall inspections, such as checking tailgate striker torque or verifying secondary module software levels.
Q: What transmission comes equipped in the 2019 Ram 1500?
All 2019 Ram 1500 models come standard with a TorqueFlite eight-speed automatic transmission. This transmission pairs with the 3.6L Pentastar V6 engine with eTorque or the 5.7L HEMI V8 engine, delivering smooth shift logic and optimal gear ratios for both heavy towing and highway cruising.
Q: What documents should truck owners bring when arriving for recall service?
Truck owners should bring their vehicle registration, current mileage reading, and any official manufacturer recall letters received in the mail. Bringing the recall notification letter helps the service advisor quickly log campaign details like FCA Campaign W06 or FCA Campaign ZB8 into the system, though technicians can also pull required service campaign codes directly from your vehicle's 17-character VIN.
Q: Are recall repairs covered under warranty or will owners incur out-of-pocket costs?
Safety recall repairs mandated by the manufacturer are performed at zero out-of-pocket cost to the vehicle owner. Factory safety campaigns cover all necessary diagnostic time, labor, software recalibrations, and replacement hardware regardless of whether your truck is still within its original factory warranty period or has accumulated high mileage.
Schedule Certified Ram 1500 Recall Service
Addressing open safety recalls is an essential part of routine vehicle ownership that protects your truck's performance, cargo, and passenger safety. Whether your 2019 Ram 1500 requires a quick Transfer Case Control Module software update or a precision tailgate striker alignment, our team delivers complete factory-authorized care.
Our certified technicians complete recall repairs using specialized diagnostic equipment, factory-issued software downloads, and original equipment components designed for your exact trim. Completing these free safety services ensures your pickup remains dependable for daily work, family road trips, and weekend hauling.
Get in touch with our team today by giving us a call at (517) 456-6555 or visiting our Clinton service center. We will confirm your vehicle's open recall status, answer technical questions, and schedule your appointment for a fast, hassle-free repair experience.
© 2026 NewGen Chrysler Dodge Jeep Ram of Clinton. All rights reserved.